Q1: What is the type of your LED resources?
A: We use Epistar SMD2835 for led light source with high brightness and low decay, and SMD5050 for RGB led panel light. Different color termperature for your option,such as 2700-3200K,4000-4500K,5000-5500K,6000-6500K. And led CRI is more than 80, and beam angle is biger than 120°.
Q2: What is the material of your LGP?
A: Our LGP is PMMA, and the thickness has 3mm and 4mm for option, which are from ChiMei Optoelectronics Corp or Japan Mitsubishi Corporation.
Q3: What is the material of your led panel light frame and diffusion plate?
A: Our led panel light frame is 6063 aluminum alloy with better heat dissipation. We use 1.5mm anti-fire PC diffusion plate.
Q4: What are your available led panel light sizes?
A: We have many different led panel light shape and size such as:
Round led panel light size: 90mm,120mm,145mm,160mm,180mm,200mm, 240mm,300mm etc;
Glass led panel light size: 120mm,160mm,200mm,240mm etc;
Square:295x295mm, 595x595mm etc. Rectangle: 595x295mm,1195x195mm,1195x295mm,1195x595mm;
And if you need, we can make customized led panel light size.
Q5: Do you have dimmable led panel lights?
A: Yes,we have several types of dimmable LED panel lights, triac dimmable, 0-10v dimmable, 24VDC & CCT
& RGB dimmable LED panel light with remote controller or DMX.
Q6: How do you guarantee your product quality?
A: From material purchasing to production finishing, we have a full set of strict inspection process to ensure exceptional quality problem, including IQC, QC&A, OQC. Moreover, before production, our technology department engineers will assess the production process to ensure each process in the right way.
Q7: Can you make customized products?
A: Yes, most of our products can be made to fit your individual application. OEM and ODM are accepted.
Q8: Can you offer cheap shipping cost to import to my country?
A: we have long-standing forwarder which can offer the most competitive price for your reference. Normally, For small order, express will be best .And for bulk order, it is better to by sea but need much time.
Q9: How about your packing?
A: We have two packing solutions for your choices:
| Packing Options | PCS/CTN | Carton Size | G.W |
| Option 1 for 600x600 led panel light | 10PCS/CTN | 70x65x48 cm | 15KG |
| Option 2 for 600x600 led panel light | 20PCS/CTN | 70x65x48 cm | 29KG |
Q10: Hong long warranty time do you offer?
A: We offer 3 Years and 5 Years Warranty according to customers' requirements with price adjustment.
| situation 1 | Under the terms of this warranty, if the product has a failure occurs under normal usage within warranty period, Lightman will provide free new or repaired products based on the proof-documents. |
| situation 2 | If failure or damage due to incorrect operation, wire connection, or anything other do not follow our instruction, Lightman will provide paid maintence within warranty period. |
Your message must be between 20-3,000 characters!
