Q1. How long is the lead time?
A: If adequate stocks are available, led tube lights can be delivered in 1 day. Otherwise, for sample orders, normal samples canbe sent in 3-5 days; for large quantity orders, products will depart from Shenzhen /Guangzhou/Zhongshan within 15-20days after the deposit is received.
Q2. Do you have any MOQ limit for the led light order?
A: Yes, led tube lights can be customized according to your requirements, such as logo printing, and package printing.MOQ will be different depending on the products available or not.
Q3 : Can you provide ODM/OEM service ?
A:Yes,we have more than 15years experience in lighting business and we are sure can provide ODM/OEM service for customers.
Q4 : How to proceed an order for light?
A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q5: How you can control your quality?
A:100% of the lights will be tested and keep lighting for 24 hours to test its quality reliability, and we will test its temperature after 24 hours' lighting.Then after it is cool we will test 100% of the lights to see if it still work well. Each lamp should pass all these QC procedures before shipping to customer.
Q7 :What is your Payment Terms?
A:Regular payment terms are T/T, L/C, Western Union, other payment terms can be negotiated. We suggest using Alibaba Trade Assuranceto protect your orders from payment to delivery.
Q8 :Can I be your agent?
A:Yes, if you want to become our distributor in your place, we are pleasure that we share profits and cooperate.
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