Q1. Can I have a sample for this LED light?
A: Yes, sample order is available. We can even provide free sample if the sample amount is below 10 USD, but the shipping cost of the sample should be covered by you.
Q2. What is the lead time?
A:Sample order: 3-5 days, bulk order: 10-20 days depending on the order quantity.
Q3. Do you have any MOQ limit for this led light order?
A: Low MOQ, 1 pcs for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: For sample order and small order weitghted less than 100kg, courier such as: DHL, UPS, FedEx or TNT is the best choice. It usually takes 3-5 days to arrive. For order weighted over 500kg, shipping by air is better choice. .And for bulk order, werecommend sea shipping
Q5. Is it available to print my logo on led light product ?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: How do you control the quality ?
A:Ever- Young have reliable and strict quality control system,100% aging testing before packaging.Third party inspection are also acceptable.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
Q8: How do you deal with the faulty products?
A: Firstly, Our products are produced in strict quality control system and the defective rate is less than 0.2%. Secondly, within the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Customized Service:
1. Customized length is available.
2. Customized LED distance is available.
3. Customized light color is available, such as: golden, amber, orange and so on
4. Customized wire color is available, such as brown , golden, blue and so on.
5. Customized connector type is available.
6. OEM is available.
Other Christmas decoration lights :
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