1.How can I get the price?
-We usually quote within 24 hours after we get your inquiry(Except weekends and holidays).
-For urgent quotations, please email us or call us.
2. Can I buy samples placing orders?
-Yes.Please feel free to contact us.
3.What is your lead time?
-It depends on the order quantity and the season you place the order.
-Usually we can ship within 5 days for small quantity after received payment, and about 20 days for large quantity.
4.What is your payment term?
-T/T,Alipay,Wechat transfer,and Bank transfer.This is negotiable
5.What is the shipping method?
-It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).Please confirm with us before placing orders.
6.How do you make our business long-term and good relationship?
-1. We keep good quality and competitive price to ensure our customers benefit ;
-2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
7.What is your product quality warranty?
-1.One year warranty for the whole lamp ;
-2. After the warranty period has expired, replacement parts will be charged and a certain handling fee.
-3. During the warranty period,for non-artificial damage we will offer replace parts.
If you have any questions,please do not hesitate to contact us. we will reply you ASAP.
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