1. Delivery issues: Small orders will be shipped via international express (3-7 days) or international logistics parcel (15-20 days). Bulk orders
will be shipped by airline (5-7 days from airport to airport) and by sea (20-40 days from port to port).
2.Transportation issues:
We can provide shipping services. Shipping costs are the biggest. If you want cheap shipping, please
contact us and we will check the cheapest cost for you.
3. How to deal with faults?
During the warranty period, we will send new lights with new orders in small quantities. For defective bulk products, we will repair them and resend them to you, or we can discuss solutions including re-calling based on the actual situation.
4. Communication issues:
has 7 years of experience in lighting fixtures. If you have any questions you don't understand, you can
contact her directly. If it's an app, please click here. Don't worry about language communication. You can communicate with us in everyday language!
5.Why is the minimum order quantity so high?
Because we want to give you more discounts, buy more at a lower price, reduce your purchase cost, and don't worry about quality issues.
6. Support customization:
Contact us and we will provide you with the best price.
Other FAQs:
01.Can I order samples of led lights?
A: Yes, we welcome sample ordering to test and check quality. Mixed samples are acceptable.
02.What about the lead time?
Answer: Samples take 1-5 days, bulk order production time takes 1-2 weeks
03. Can I print my micro-logo on the LED light product?
A:Yes. Please inform us officially before production andconfirm the design based on our samples first.
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