Q1:what's your delivery date? A:Usually different items have different delivery date; normal products the delivery date for bulk
production is around 15-30 days. For sample is 7-10days .
Q2. what's your MOQ?
A:For normal led Track light downlights the MOQ is 100PCS we can make sample to you before order.
Q3. what about your payment terms?
A:30% deposit, 70% balance before shipment after inspect goods.
Q4: how you can control your quality?
A: We have 3 QC processes:
1:is IQC,we check 20% of each component, matching assembly,to check if they are ok or not,
2:for IPQC,to solve quality problems during daily production and in-process
audit,incoming inspection.
3:for finished prodcut inspection,inspect 20% to find if every pcs finished products are qualified.
4:I can send you some videos when we start your order,then you can check how we do the quality control.
Q5.which country is your best sell area? where is your main market?
A: Our best sell area is Europe and the main market is Europe, Central and South America, Middle East, Africa, Asia, China etc.
Q6.which models sell best in your factory?
A:Track rail /Track light/Led down light and spot are the best selling items in our factory.
Q7: what kind of certification you have?
A: We have CE ,RoHs ,COC,SASO,ISO9001:2010.
Q8:what about your turnover?
How many container you can finish in one month?
A: In 2019 our turnover was 10000000usd. For normally downlight/spotlight/track light we can ship 4-5 containers per month Q9. Could we have customized package design on your Modules? A: Sure, we have package designer to help our customer with customized design
Q10:can you provide ODM/OEM service ?
A: Yes,we have more than 10years experience in lighting business and we are sure can provide ODM/OEM service for customers.
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