Q1.Are you a Factory or trading company?A: We are a factory which is located in Foshan City, OEM and ODM orders both are accepted.
Q2. Can I have a sample order for led light, fan and Stainless Steel Cabinet Basket Drawers?A: Yes, sample orders are welcomed to do test and check quality before you place an order.Mixed samples areacceptable.
Q3. What about the lead time if the order has been placed?A: Sample needs 3-5 days, mass production time needs 20-30 days for customized orders.
Q4. Do you have any MOQ limit for the order? A: Low MOQ, 1pcs for sample checking is available.
Q5: What is your quality control process?A: We are certified with ISO-9001, and strictly follow the ISO procedures.We do 100% testing for any of products before the orderhas been deliveried.
Q6: What Certificates do you have?Our products have been tested by CE,RoHS Sandards which is complied with the European Directive.
Q7. Is it OK to print my logo on product?A: Yes. LOGO can print on the product, and the packing can also OEM for you.
Q8. We don t have design Dep., can you help us do the packing design?A: Yes. We have designers, we can do the design for free per your requirements.
Q9: Do you offer quality assurance for the products?A: Yes, we offer 2 years warranty for our products.
Q10: What about the payment?A: We accept T/T, L/C for the large quantities order, and Papal will be accepted for the sample orders.
Q11. How to proceed an order?A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production which included: art file design-->mass production sample confirmation-->produce mass production-->customer final quality check-->Balance payment-->Shipment
Q12. We don t have a shipping agency, can you arrange the shipment for us?A: Yes, we have long time cooperated agency which can suggested to you, or we can directly arrange the shipment for you. You can just simply pick up the cargoes in the destination port.
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