Q1: Can you help us to supply LED Circular Light solutions to end customer?
A1: We have lighting designer team to support our partners on lighting design, like Dialux, CAD and other lighting softs, not only supply products.
Q2: Can you supply IES or LDT file for lighting designer to design in Dialux?
A2: Yes, for most of Artdecolite lighting products, we can supply IES or LDT files for designer to evaluate light output.
Q3: How can we guarantee lighting quality from Artdecolite , since it is for Architectural lighting projects, need good and long-lasting quality to get end customers happy?
A3: We use top brand driver for lighting products, like Meanwell, Tridonic, Lifud; Also use Osram, Phili led chip
comply with Macadam Ellipse 3 steps to guarantee a 5 years lighting products.
Q4: Are your lighting dimension is precise? How you guarantee?
A4: In Artdecolite factory, we have 2 sets top brand bending machine, which can bend aluminum profile in precise dimension in mm, when we say diameter 1200mm, means torlance is about 1-2mm.
Q5: What is the surface finish tech you are using for aluminum profile suspended linear light?
A5: For surface color, normally we supply white, black, grey, silver by powder coating, we also supply electrical plating colors, like bronze, copper, brass, golden for lighting surface color.
Q6: How many years warranty for LED Circular Light? If driver or led chip not working, how can we do?
A6: We supply 5 years warranty for LED Circular Light, if driver or led chip borken, we can send corresponding components to end customers for them to replace, all for free on driver, led PCB and shipping cost.
Q7: How to assemable Circular LED Chandelier? Do you have a installation manual for us when we receive Artdecolite architectural lighting products.
A7: When you recieve goods, there will be a installation manual inside of package carton, it is easy to install or assemable
Circular LED Chandelier which from Artdecolite , we always think about shorter installation time for our lighting products.
Q8: What is Artdecolite lighting advantage to help designers on projects lighting?
A8: Talking about advantage, I think our advantage is 4 pars:
1). Experienced design team putting you in control of your lighting upgreades;
2). A dedicated saless team ready to assist;
3). Sample designs in photos and IES files to help your creative juices to start following;
4). Industry leading components inside every lighting fixture.
Q9:How many new series lighting products Artdecolite post in a year?
A9: About 5-6 new series lighting products will be posted by Artdecolite , in different lighting fair.
Q10:Does Artdecolite lighting attend any lighting fairs every year?
A10: Artdecolite lighting always on Hongkong internation lighting fair, LFI lighting fair in US, Frankfurt light Building fair,
Guangzhou Lighting Fair.
Q11: What is normal lead time for Circular LED Chandelier products?
A11: We need 25-35 days to finish project lighting order, for some regular lighting products, may be we can finish in 15-18 days.
Q12: Can Artdecolite lighting support us on customized different size on linear lighting and circular lighting?
A12: Customization is Artdecolite core spirit, we can support you on different lighting diameter, height, output, all for your lighting projects.
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